AI-enabled workforce intelligence for hospitals.

base9health builds the schedule, fills open shifts in minutes, captures every hour worked, and turns it into insight your operations and finance teams can act on. Built for hospital workforce leaders who are tired of spreadsheets, group texts, and after-the-fact reconciliation.

5-South · Med-surg · 32 beds · Tonight Illustrative · what the system does Demo
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Alvarez M.
CHG
CHG
Kim R.
CHG
CHG
CHG
CHG
Osei J.
RN
RN
RN
RN
RN
RN
Chen L.
RN
RN
RN
Park L.
NM
NM
Ward T.
NA
NA
NA
NA
  • 18:42Call-out · Alvarez submits — charge RN, family leave
  • 18:42Engine matches · 4 of 11 eligible · ranked by competency, fatigue, premium
  • 18:45Accepted · Kim R. · ETA on the way
  • 18:48Filled · standard rate · roster updated · manager signed
Click any step to jump
Walk through a call-out

A nurse calls out for tonight's charge shift.
See how the system handles it — without the phone tree.

Roughly 30 seconds · click any step to skip ahead

Southeast Asia is short on nurses, and scheduling makes it worse.

The region needs nearly two million more nurses by 2030. Most hospitals still build schedules in spreadsheets, fill open shifts over WhatsApp, and reconcile hours after payroll closes. The nurses they have are leaving over workload and inflexible rosters.

base9health is built for that — one system that plans the schedule, fills open shifts in real time, and turns worked hours into intelligence your operations team can act on.

See how it works
Nurses needed by 20301.9MAdditional nurses and midwives the WHO South-East Asia region needs to meet basic health goals. WHO · 2020
Philippines shortage250KProjected nurse shortage in the Philippines by 2030 — nearly double today's gap. PH DOH · 2024
Singapore demand24KAdditional nurses, allied health, and care staff Singapore needs by 2030. Singapore MOH
Malaysia vacancies3.3×Increase in unfilled nursing posts at Malaysian public hospitals from 2020 to 2023. Malaysia MOH

What base9health does.

One platform that handles the four hardest parts of running a hospital workforce — scheduling, filling open shifts, tracking hours worked, and turning all of it into intelligence your team can act on.

01

Build the schedule with AI.

Generate balanced 6-week schedules that respect ratios, certifications, fatigue rules, and union agreements. Re-plan a unit in seconds when census shifts.

02

Fill open shifts in minutes.

When a nurse calls out, the system matches and notifies the right qualified, available nurses — usually filling the gap before the manager has to phone-tree a backup.

03

Capture every hour worked.

Clock-ins, swaps, breaks, and overtime are tracked against the actual schedule. Time-and-attendance reconciles itself, ready for payroll.

04

Report for compliance.

Run staffing reports for MOH licensing, JCI accreditation, MSQH (Malaysia), and your hospital's internal audit cycle in one click. Export full rosters, ratios, and exceptions on demand.

05

Give nurses a mobile app they actually want to use.

Clinicians see their schedule, request swaps, pick up open shifts, and submit time-off — all from their phone. Less group-texting, less paperwork, fewer miscommunications.

How a real-time fill works.

A charge nurse calls out on a 32-bed med-surg unit. Instead of a phone tree, base9health ranks the eligible nurses, sends one offer, and updates the roster when it's accepted. Illustrative · synthetic data.

EVT-A41-2207 · 5-SOUTH · MED-SURG · STANDARD UNIT FILLED · ROSTER UPDATED · MANAGER SIGNED
18:42M. Alvarez, RN · submits call-out · scheduled 19:00–07:30 charge
ENTRY · actor=alvarez.m role=charge_rn unit=5S shift=N12 reason=family_leave escalation=charge_pool → float_pool → agency
18:42Coverage Engine · narrows pool to 4 eligible RNs · ranked by competency, recent hours, premium cost
MATCH · pool=charge_eligible n_candidates=11 n_eligible=4 filters=[charge_competency, fatigue_11h_rule, no_premium_first]
18:42Coverage Engine · sends offer to best fit · 90-second reply window before fall-through
DISPATCH · target=r.kim channel=push+sms ttl=90s ack_required=true
18:45R. Kim, RN · accepts via mobile · committed to shift
ACK · actor=kim.r device=ios_app committed=true
18:45Coverage Engine · updates roster · syncs to timekeeper · ratio check 4:1 pass
COMMIT · schedule_version=5S.r38 ratio_check=pass acuity_check=pass
18:48L. Park, NM · reviews and signs · event closed for audit
CLOSE · approver=park.l role=nurse_manager signed=true immutable=true

Built to fit your hospital, not replace it.

base9health is designed to work alongside the systems your hospital already runs — so deployments take weeks, not quarters.

EHR

Clinical record.

Designed to read from Epic, Oracle Health, Allscripts/Altera Sunrise, and regional EHRs including the Singapore NEHR.

HRIS

Workforce data.

Designed for Workday, SAP SuccessFactors, UKG, and other HRIS systems hospitals in this region run.

Payroll

Clean pay files.

Signed pay-event files in formats ADP, UKG, Workday Payroll, and your local payroll system can ingest.

Identity

SSO & provisioning.

SAML 2.0 or OIDC for SSO, SCIM 2.0 for provisioning. Okta, Microsoft Entra, Ping — anything standards-compliant.

Built for hospital security and compliance.

Patient data stays under your hospital's control. Built to PDPA standards (Singapore and Malaysia), aligned with MOH guidelines, with the security posture your IT team will expect. The full trust overview is available to prospective partners.

01

PDPA-aligned.

Designed and operated against Singapore and Malaysia PDPA standards. HIPAA support and BAA available on request.

02

SSO and SCIM.

Single sign-on through your existing identity provider. Provisioning and de-provisioning automated.

03

Encrypted in transit and at rest.

Industry-standard encryption throughout. Customer-managed keys available for single-tenant deployments.

04

Audit-ready logs.

Every action is logged with user, timestamp, and reason. Export anytime for your internal audit team.

Get started

See base9health on your data, in two weeks.

Walk us through one of your units. We'll model your shift patterns, ratios, and contract rules, and show you what the schedule and call-out flow looks like with base9health running it. No commitment.