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AI-enabled workforce intelligence for hospitals.

base9health builds the schedule, fills open shifts in minutes, captures every hour worked, and turns it into insight your operations and finance teams can act on. Built for hospital workforce leaders who are tired of spreadsheets, group texts, and after-the-fact reconciliation.

Request a demo → See the product
5-South · Med-surg · 32 beds · Tonight Illustrative · what the system does Demo
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Alvarez M.
CHG
CHG
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Kim R.
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CHG
CHG
CHG
CHG
Osei J.
RN
RN
RN
RN
RN
RN
Chen L.
RN
RN
RN
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Park L.
NM
NM
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Ward T.
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NA
NA
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NA
  • 18:42Call-out · Alvarez submits, charge RN, family leave
  • 18:42Engine matches · 4 of 11 eligible, ranked by competency, fatigue, premium
  • 18:43Notified · Kim R. via push and WhatsApp, 90s reply window
  • 18:45Accepted · Kim R. confirms shift, ETA on the way
  • 18:48Filled · standard rate, roster updated, manager signed
Click any step to jump
Walk through a call-out

A nurse calls out for tonight's charge shift.
See how the system handles it — without the phone tree.

Roughly 30 seconds · click any step to skip ahead
Why this matters · Southeast Asia

The region is short on nurses,
and scheduling makes it worse.

1.9M Additional nurses needed across the WHO South-East Asia region by 2030, just to meet basic health goals. WHO · 2020

Most hospitals still build schedules in spreadsheets, fill open shifts over WhatsApp, and reconcile hours after payroll closes. The nurses they have are leaving over workload and inflexible rosters.

base9health is built for that — one system that plans the schedule, fills open shifts in real time, and turns worked hours into intelligence your operations team can act on.

See how it works →
PH 250K Philippines shortage Projected nurse shortage by 2030, nearly double today's gap. PH DOH · 2024
SG 24K Singapore demand Additional nurses, allied health, and care staff needed by 2030. Singapore MOH
MY 3.3× Malaysia vacancies Increase in unfilled nursing posts at public hospitals from 2020 to 2023. Malaysia MOH

What base9health does.

One platform that handles the four hardest parts of running a hospital workforce — scheduling, filling open shifts, tracking hours worked, and turning all of it into intelligence your team can act on.

01

Build the schedule with AI.

Generate balanced 6-week schedules that respect ratios, certifications, fatigue rules, and union agreements. Re-plan a unit in seconds when census shifts.

02

Fill open shifts in minutes.

When a nurse calls out, the system matches and notifies the right qualified, available nurses — usually filling the gap before the manager has to phone-tree a backup.

03

Capture every hour worked.

Clock-ins, swaps, breaks, and overtime are tracked against the actual schedule. Time-and-attendance reconciles itself, ready for payroll.

04

Report for compliance.

Run staffing reports for MOH licensing, JCI accreditation, MSQH (Malaysia), and your hospital's internal audit cycle in one click. Export full rosters, ratios, and exceptions on demand.

05

Give nurses a mobile app they actually want to use.

Clinicians see their schedule, request swaps, pick up open shifts, and submit time-off — all from their phone. Less group-texting, less paperwork, fewer miscommunications.

What changes when a shift opens up.

Most hospitals run open shifts on phone trees, group chats, and after-the-fact reconciliation. With base9health, the same situation runs itself.

Without base9health

The phone tree.

Fill takes 30–90 minutes. Manager pieces it together later.

  1. Charge nurse calls out A nurse on tonight's roster can't make it. The unit lead finds out by text or phone call.
  2. Manager works the phone tree Calls 5–10 nurses one by one. Most don't pick up. Some say no. Each call is 2–5 minutes.
  3. Eligibility checked from memory Was she charge-qualified? Did she just work a double? Has she hit overtime? Often discovered after the call.
  4. Reconciled later The shift is filled, eventually. Hours, premiums, and ratios get squared up at the end of the pay period.
With base9health

The system handles it.

Manager sees what happened, signs off when ready.

  1. Call-out submitted in the app The nurse logs the call-out from her phone. The reason is captured at the source.
  2. Engine ranks eligible nurses Charge competency, fatigue rules, recent hours, and premium cost are checked automatically. One offer goes to the best fit.
  3. Nurse accepts on her phone A push and a WhatsApp message land. Two taps to accept. The roster updates in real time.
  4. Manager signs off By morning, the manager sees a clean record: who was offered, who accepted, what it cost, what the audit will show.

Built to fit your hospital, not replace it.

base9health is designed to work alongside the systems your hospital already runs — so deployments take weeks, not quarters.

EHR

Clinical record.

Designed to read from Epic, Oracle Health, Allscripts/Altera Sunrise, and regional EHRs including the Singapore NEHR.

HRIS

Workforce data.

Designed for Workday, SAP SuccessFactors, UKG, and other HRIS systems hospitals in this region run.

Payroll

Clean pay files.

Signed pay-event files in formats ADP, UKG, Workday Payroll, and your local payroll system can ingest.

Identity

SSO & provisioning.

SAML 2.0 or OIDC for SSO, SCIM 2.0 for provisioning. Okta, Microsoft Entra, Ping — anything standards-compliant.

Built for hospital security and compliance.

Patient data stays under your hospital's control. Built to PDPA standards (Singapore and Malaysia), aligned with MOH guidelines, with the security posture your IT team will expect. The full trust overview is available to prospective partners.

01

PDPA-aligned.

Designed and operated against Singapore and Malaysia PDPA standards. HIPAA support and BAA available on request.

02

SSO and SCIM.

Single sign-on through your existing identity provider. Provisioning and de-provisioning automated.

03

Encrypted in transit and at rest.

Industry-standard encryption throughout. Customer-managed keys available for single-tenant deployments.

04

Audit-ready logs.

Every action is logged with user, timestamp, and reason. Export anytime for your internal audit team.

Get started

See base9health on your data, in two weeks.

Walk us through one of your units. We'll model your shift patterns, ratios, and contract rules, and show you what the schedule and call-out flow looks like with base9health running it. No commitment.

Request a demo → See the product